Terms and Conditions

Last updated: 08 December 2025

These Terms and Conditions (“Terms”) govern your access to and use of https://buyufoods.com (“Website”) and the purchase of products from Buyu Foods (“we”, “us”, “our”). By accessing the Website or placing an order, you agree to be bound by these Terms.

Use of the Website

  • You agree to use the Website only for lawful purposes and in accordance with these Terms and applicable laws.
  • You must not attempt to disrupt or interfere with the security, integrity, or performance of the Website.

Account Registration

  • You may create an account to manage your details and track orders more easily.
  • You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.
  • You must notify us promptly if you suspect any unauthorized use of your account.

Products, Pricing, and Availability

  • Product descriptions, images, specifications, and prices shown on the Website are for general information and may be updated at any time without notice.
  • Efforts are made to ensure accurate information; however, minor variations in color, packaging, or appearance may occur.
  • Product availability is not guaranteed; we reserve the right to limit quantities, discontinue products, or cancel orders where items are unavailable or incorrectly priced.

Orders and Payment

  • By placing an order, you confirm that the information provided is accurate, complete, and authorized.
  • All orders are subject to acceptance and confirmation; we may decline or cancel an order due to product unavailability, pricing errors, payment issues, or suspected fraudulent activity.
  • Payments must be made using the payment options provided at checkout through secure payment gateways.

Shipping and Delivery

  • Orders are shipped to the delivery address provided at checkout using our logistics and courier partners.
  • Estimated delivery timelines will be displayed at checkout, but actual delivery times may vary due to location, courier operations, public holidays, or unforeseen events.
  • Risk of loss and title for products pass to you when the order is handed over to the carrier, but we will reasonably assist in tracking and resolving delivery issues.

Returns, Replacements, and Refunds

  • As food and nutrition products are sensitive, returns may be limited to cases of damage, leakage, wrong product, or quality issues supported by clear proof (photos/video) at the time of delivery.
  • Any complaint regarding damaged, missing, or incorrect items must be raised within the specified window of [X] hours/days from delivery, along with the order ID and supporting evidence.
  • Eligible cases may be resolved by replacement, store credit, or refund, in accordance with our internal policy and applicable consumer protection laws.

Product Quality, Health, and Safety

  • Products are sourced, processed, and packed in accordance with applicable food safety standards and regulatory guidelines for food businesses and e‑commerce operations.
  • Always read ingredient lists, allergen information, storage instructions, and directions for use printed on product packaging before consumption.
  • Our products are not intended to diagnose, treat, cure, or prevent any disease, and are not a substitute for professional medical advice; consult a healthcare professional if you have medical conditions, allergies, or dietary concerns.

User Content and Reviews

  • If you submit reviews, ratings, photos, or feedback, you grant us a non‑exclusive, worldwide, royalty‑free license to use, reproduce, adapt, and display such content for marketing, promotion, and improvement of our services.
  • You confirm that your content is accurate, lawful, and does not infringe any third‑party rights or contain offensive, defamatory, or misleading material.
  • We may moderate, edit, or remove content at our discretion without notice.

Intellectual Property

  • All content on the Website, including text, graphics, logos, product images, icons, and overall design, is owned by or licensed to Buyu Foods and protected under applicable intellectual property laws.
  • You may not copy, reproduce, distribute, modify, or create derivative works from any Website content without our prior written consent.

Limitation of Liability

  • To the maximum extent permitted by law, Buyu Foods shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from your use of the Website or purchase and use of our products.
  • Our total aggregate liability for any claim related to a particular order shall not exceed the amount paid by you for that order, subject to applicable consumer protection laws.

Indemnity

You agree to indemnify and hold harmless Buyu Foods, its owners, directors, employees, and partners from any claims, losses, damages, liabilities, costs, or expenses arising out of your breach of these Terms or misuse of the Website.

Governing Law and Jurisdiction

These Terms are governed by the laws of India. Any disputes arising out of or relating to your use of the Website or purchase of products shall be subject to the exclusive jurisdiction of the competent courts located in Kalaburagi, Gujarat, India (or the nearest appropriate jurisdiction).

Changes to These Terms

We may revise or update these Terms at any time without prior notice. The updated Terms will be effective upon posting on the Website, and your continued use of the Website after such posting constitutes your acceptance of the revised Terms.

Contact Information

If you have any questions, feedback, or complaints regarding these Terms and Conditions, please contact:

Buyu Foods – Customer Support
Email: info@buyufoods.com
Phone: 9480449844
Address: W-45, Road No 9A, Nandur Ind Area, Women’s Park, Kalaburagi, Gujarat, India